TCPC Connection

/TCPC Connection/

August 2017

Community Service_Red Nose Day

August 3rd, 2017|Community Service, Los Vaqueros Reservoir, The Ranch at Little Hills|

On May 24, 2017, The Ranch at Little Hills and Los Vaqueros Reservoir showed their support for Child Poverty -  Red Nose Day. Red Nose day has raised nearly $100 million in three years for kids who need it most. Globally, Red Nose Day has raised over $1 billion since its launch in the UK [...]

5 Amazing Features in Office 365 That You Probably Don’t Know About!

August 2nd, 2017|Information Technology|

1. Turn notes into calendar items. You can use Microsoft's note-taking tool, OneNote, inside of Microsoft Outlook. So, if you write a to-do list in OneNote, you can easily convert it to a bunch of tasks with deadlines and reminders on your calendar. You can add automatically add calendar meeting details like date, location, topic, [...]

HR Buzz…

August 1st, 2017|HR Buzz|

OPEN ENROLLMENT TIME OF THE YEAR Open enrollment for employee healthcare will begin on July 28, 2017 and will end on August 27, 2017. During this time, you may enroll in medical, dental and vision. This plan will cover all eligible employees from September 01, 2017 through August 30, 2018. The 2017 Benefit Plan Open [...]


August 1st, 2017|Acquisitions, Business Development, Celebrations, Company Announcements|

Death Valley's Super Bloom | The California Parks Company was awarded the Death Valley Fee Collection Contact!  On July 13, your business development team submitted two major bids for new long term concession agreements.  These projects (Katherine Landing Resort and Marina with the National Park Service and Vail Lake RV Resort with Rancho California Water District) [...]


August 1st, 2017|Risk, Safety, Training|

Make Time for Safety Poster | Designed especially for The California Parks Company by Abby Lawless.  Keeping each other safe means targeting hazards old and new; each day, we face hazards at work, at home and on the road that we take completely for granted. It's easy to get complacent about things you see and [...]

Northern Region Update: Trials and Triumphs

August 1st, 2017|Drakesbad Guest Ranch, Lassen Cafe & Gift, Lewiston Lakes, Manzanita Lake Camping Cabins, Operations Update, Silver Falls Lodge & Conference Center|

The winter weather we experienced continues to have an impact on our Northern facilities in July. As of this writing, the highway through Lassen is not cleared for traffic; they are still contending with 15 feet of snow on the roads and are looking at the middle of the month to be punched through. This [...]

May 2017

13 Words You Should Never Use When Communicating with a Guest

May 12th, 2017|Guest Service, HR Buzz, The California Parks Company|

Here then are the 13 Words You Should Never Use When Communicating with a Guest Words That Lack Humanity OUR When using the word “our,” the person replying to the customer is speaking on behalf of the collective business. This lacks humanity and a personal touch. It is much better to use “I” and “me” instead [...]

TCPC Congratulates…

May 11th, 2017|Diamond Valley Lake, Human Resources, Lake Gregory, Lake Hemet, Little Lake, Monterey Lakes Recreation Company, Southern California, The California Parks Company, Vail Lake Resort|

Congratulations to Debi Wages for being promoted to Assistant General Manager at Monterey Lake Recreation Company.  Debi started with the Company in 2013, and has steadily increased her duties since that time, handling the accounting, human resources, reservations, entry gate and campground management duties at MLRC.  Last Friday we re-opened Lake San Antonio, which has been [...]


May 10th, 2017|Guest Service, Owner's Corner, The California Parks Company|

Everyone remembers the "Dirty Harry" movies and Clint Eastwood's famous line "Make My Day!!"   I would like to suggest that you all think about the significance of making someone's day at your Park this summer - over and over again.  This is something that I talked about with great passion at the retreat at Asilomar.  [...]